Returns Information

Size and fit

To ensure you have purchased the correct shoes for your feet, please try on your pair of Ronnie Northampton shoes on a carpeted floor and ideally use a shoe horn.

Returning your shoes

If for any reason you need to return your shoes, you can do so by posting them back to us using the returns form that was enclosed within your parcel. If you have mislaid this, you can download a new form here. 

Unfortunately, we can’t offer any refunds on Ronnie Northampton shoes that are scuffed, scratched, damaged or dirty.

If you decide to return your Ronnie Northampton shoes, we require that you return them with their box and all original packaging. Please also be sure to place in further protective packaging to ensure no damage is made to the Ronnie Northampton packaging. The Ronnie Northampton shoe box is considered part of the product so return conditions apply.